Return Policy

At Buzzify Inc., we take pride in providing high-quality electric bikes, scooters, and accessories. To maintain product integrity and ensure transparency, we have the following return policy in place:

All Sales Are Final

Once an electric bike, scooter, or accessory is sold and picked up or delivered, all sales are final. We do not accept any returns, exchanges, or refunds under any circumstances, unless required by law.

We strongly encourage all customers to inspect and test their bike or scooter prior to completing the sale. Our team is available to answer any questions and help you choose the right product for your needs.

Factory Warranty Coverage

All new electric bikes and scooters sold at Buzzify come with a factory warranty provided by the manufacturer. This warranty:

• Covers defective parts and components as outlined in the manufacturer’s warranty terms.

• May include full bike replacement in cases where a manufacturing defect is deemed unrepairable.

• Does not cover damage due to misuse, accidents, or unauthorized modifications.

We are happy to assist you in initiating warranty claims or connecting with the manufacturer to ensure any covered issues are resolved.

If you believe your product has a manufacturer defect or requires service under warranty, please contact us within 48 hours of receiving the product.

Buzzify Inc.

388 Carlaw Ave, Unit 101B

Toronto, ON M4M 2T4

info@buzzify.ca | (Phone Number)